Principles of Communication in Adult Social Care Settings Essay

1.Identify the diametric reasons why bulk communicate (1.1.1) throng communicate in many dissimilar shipmodal value often to luck breeding, emotions, thoughts and feelings. People also communicate to learn by filming for nurture and instructions such as how to do a legitimate task or asking person for directions. People allowing often manage emotion through communicating like how they are feeling at the time or state them about a recent life event. People communicate about thoughts and suggestions. communion green goddess be dropd to share reassurance and to register and to be understood. People make, build and sustain bloods through conference. People share knowledge and receive knowledge through communication.2.Explain how communication affects relationships in an large neighborly make do ambit (1.1.2)Communication notify build, sustain and effect relationships in an adult social care setting. Communication arse develop relationships and build confidence w ith adults in social care settings. It can be used to indue advice, protagonist, information and instructions to help singles, staff and family members. Communication is used to benefit relationships and maintain safety and consistency.3.Compare carriages to establish the communication and language needs, wishes and preferences of an individual (2.2.1)Communication can be established specific all(prenominal)y for an individual by directly talking with that individual. Receiving give notice and correct information from that individual. Information is sometimes purchasable for sure individuals on how to communicate with them. For instance someone who was hard of hearing whitethorn want you to communicate easily and all the way for that individual to be able to lip pick out what you are saying or by sign language, communication through the give-up the ghosts. Individuals that are in a care setting would fork over care notes and support plans which would arrest detailed in formation on how to communicate with that person.Communication can be gained by an individuals body language, people study other peoples body language and can gain information about how that particular individual is feeling, their specific needs and any help that individual may require. Some individuals may not be able to give communication clearly and verbally so may single communicate using their body, stance and posture. You can gain information about an individuals needs, wishes and preferences through colleagues, key people and people who know the individual best.4.Describe the factors to tip over when promoting hard-hitting communication (2.2.2)Factors to estimate when promoting effective communication are dependent on situation, individual and circumstances. When promoting effective communication you should always consider clear, correct and relative communication. Individual circumstances should always be interpreted into consideration also, am I communicating in the r ight tone of voice? Am I communicating in a way that the person Im communicating with will understand? Am I communicating in the correct method? There are many factors to consider when promoting effective communication. Like not communicating in the same way to an adult as you would a child. Communicating in a more simple way so that the certain individual would understand, and not feel that you are communicating in a way that may come across as negative or derogatory. Communicating in a quieter tone of voice if communicating about a personal or sympathetic situation.5.Describe a range of communication methods and styles to meet individual needs (2.2.3)Communication methods that can differ depending on individual needs are age. Am I talking to an adult or a child? You would communicate with a child in a different way to what you would an adult. If you spoke to an adult in the same way you did a child then that adult may feel like you are organism sarcastic to them. Does the person Im talking to have got specific needs? Do they have teaching difficulties? If they did you may have to talk in a slower and clearer manor to help them understand and to make legitimate they can take on all the information. Are they hard of hearing? Possibly talking louder and slowly? Talking directly to their saying so the individual could read your lips, possibly using hands to sign or pointing to relative objects to help communication. trick the individual communicate verbally at all? If not then you may have to read their body language to gain a certain level of communication. The individual perhaps making make noise? Does the noise sound happy or di trying? Some individuals who cannot communicate verbally through language may make noise to signal to another person if they are upset or happy. If the person was laughing, high pitched or chuckling this would appear that the individual was happy whereas if the individual was making groaning, low and stressful noises this woul d appear that the individual is unhappy or agitated. Individuals who cant use talking to communicate may be able to use pictures to communicate. They may be able to use a range of pictures to image emotions, feelings and needs. They may show a picture of food to signal they are hungry or a face to show the emotion or how they are feeling.6.Explain why it is important to respond to an individuals reactions when communicating (2.2.4)It is important to gauge an individuals reactions at all times when communicating. This can be done by a persons facial expressions. Does the individual seem shocked, upset or angry to what has been communicated? Does communication need to be done in a softer tone of voice or in a way that is more reassuring to that individual? Is the state or matter that is being communicated about upsetting or making the individual unhappy? Possibly a change of subject might be more beneficial to the individuals mood or feelings. Does the individual appear muddled? Th is maybe because the correct method of communication is not being used or isnt in a way that the individual understands. Communication would break down if response wasnt being met to an individuals reactions.If communicating in a certain way unploughed making an individual upset or angry then that individual would simply stop communicating or become even angrier or upset which would break down relationships and communication. An individual who appeared to be in a low or execrable mood may react well to reassurance, sympathy or a compliment. Whereas negative communication would only worsen that individuals mood and again would break down communication and relations. Reaction is key to when we are communicating.7.Explain how individuals from different backgrounds may use, or interpret communication methods in different ways (3.3.1)Indivduals from different backgrounds will use many different ways of communicating. An individual from a background of gangs may use slang and hand gestu res as a way of communicating. To another individual from the same background this would be fine scarce for an individual from a entirely different background this may come across as ill-mannered and/or abrupt. Individuals may not talk/communicate in the same way to their friends as they would their stomp or a work colleague. For example talking to a child you would use simple communication methods. If you were to use simple ways of communication with an adult this may come across as dis respectful and be taken the wrong way. Communicating with a loved one would be understanding, loving and respectful however if you adopted this same communication method with a member of the public or someone that you werent familiar with may seem quite odd and strange.8.Identify ramparts to effective communication (3.3.2)Barriers to effective communication may be the use of jargon, unfamiliar or over complicated terms and emotional barriers. want of attention and interest can often be a barrie r of communication also. Physical disabilities can also be a barrier when communicating such as hearing problems or mother tongue difficulties. sometimes language barriers or a difference in accents can pose as a barrier of communication. Expectations can lead to false assumptions or stereotyping which may then become a barrier to communication. Cultural differences can sometimes become a barrier when communicating. Different cultures have many different ways of communicating as do cultures have many varied ways of showing emotions and feelings.9.Explain how to mortify barriers to communication (3.3.3)Overcoming barriers in communication requires assessing the barriers that need overcoming. Communication should always be in a clear and easy to understand form. Clear and simple terms should always be promoted when communicating. Use of slang and lyric that are dependent on an individuals background should be avoided. Concentration should always be with whom you are communicating w ith, communication that is not concentrated on can often be confused or misunderstood. Different opinions and views should always be respected when communicating also. Not respecting peoples views an opinions will be a major barrier to communication and one that wont be flood out until all views are understood and respected.10.Describe strategies that can be used to clarify misunderstandings (3.3.4)Misunderstandings can often go on whilst communicating. Sometimes the message needs to be said or prevailed in a different way. mayhap the tone needs to change, or the messages style. The language you have used may need to be simplified. mayhap a phone conversation has been unsatisfactory in some way, but a face to face meeting would help to establish better communication. It may be necessary to change the situation and or environment. Maybe a noisy environment has caused misunderstanding maybe somewhere quieter would establish better communication. In certain circumstances it is ok to ask if you have been understood, or to relay communication to certify that you have understood the message that is being communicated.Sometimes when communicating by phone people will ask one and other Can you hear me ok? this will often prevent misunderstandings before they top by establishing that both parties can communicate clearly. Allowing time for communication can also clarify misunderstandings. a great deal communication is done whilst we are busy or engaging in other things. To make sure communication has been received and understood it should be allowed time and concentration. Sometimes it is important to take responsibility for a misunderstanding and say you are sorry. An apology can help to restore confidence and allow for the relationship to continue building on a firmer foundation.11.Explain how to attack extra support or services to modify individuals to communicate effectively (3.3.5)Support is available via local authorities and services, such as the NHS and ad ult social services departments. Help is also available from national charities, such the National Autistic Society for those with autism. These can be accessed by phone or internet. Services such as Makaton are also available Makaton is a system that uses signs and symbols alongside speech to help people with learning and/or communication difficulties to communicate. Makaton is taught to individuals with learning and/or communication difficulties as an effective way of communication. Speech and language therapists often known as SLTs can often assess speech and communication difficulties in people of all ages. SLTs can mainly be accessed through an individuals GP.12.Explain the meaning of the term secludedity (4.4.1)Confidentiality is a necessary to keep personal information private and only share it with people who need to know. Information that is spoken, create verbally and electronically kept about individuals maybe needed to be kept confidential and only share with certain people.13.Describe ways to maintain confidentiality in day-to-day communication (4.4.2)Confidentially can be maintained on a day to day basis by only speaking about certain information with certain people. For example an individuals information may be spoken with to a GP or family member. Confidentiality can also be maintained by making sure access to electronic information is only accessible by certain people. A way to maintain this is by keeping computer passwords safe and computers locked and only sharing passwords with people who should be allowed to see this information. Sharing confidential information should always be done in a private environment where the information will not be overheard or interrupted. Records such as personal notes, reports and letters should always be kept in a safe locked place and keys should never be left unattended. Confidential matters are in general not talked about over the telephone unless the person can be positively identified. Confidential information should never be left in an answerphone message as this is left in an unsafe way which is easy for the wrong person to hear.14.Describe the potential tension between maintaining an individuals confidentiality and disclosing concerns to agreed others (4.4.3)Sometimes information that is asked to be or normally confidential needs to be shared with others when there is a concern for that persons welfare and/or safety this can cause tension because the information may have been shared trustingly and have been requested not to be shared but it has to be discover because there is a risk to that persons safety.15.Explain how and when to seek advice about confidentiality (4.4.4)You can seek advice from your omnibus about confidentiality. You would do this when you are changeable about anything to do with confidentiality for example if you thought someone was talking to the wrong people about confidential matters that should not be being discussed or weather you were unsure th at talking to someone about a certain situation would break an individuals confidentiality. take aim moreDescribe Strategies to Clarify Misunderstandings